Click this link to view Testimonials
There are several ways you can view and order our products - Order online/Visit our showroom/See our representative
Ordering On-Line
Most customers use this website to place orders. Simply order the items you would like and then go through the “Create Account” procedure. If you place further orders, you simply log-in using your email address and password. If you cannot remember your password there is a simple link whereby we will send you an email which allows you to enter a new password.
To checkout you can pay via PayPal using a credit or debit card (you do not need to be a PayPal subscriber).
Delivery and Carriage
UK mainland orders over £150 (excl VAT) are delivered free. On all other orders we keep our charges to an absolute minimum.
To see our delivery charges to your country please click this link
We can normally deliver your order within a day or two.
Please note that a signature is required for all deliveries and deliveries cannot be left without a signature.
Discounts
We offer the following discounts which will be automatically applied during checkout.
£150 (excl VAT) 10%
£300 15%
£600 20%
£1000 25%
£2000 30%
Returns
We are happy to accept faulty or damaged goods for a full refund or credit within 28 days. Please include your account number or a copy of your original invoice with your returned goods.
We do not offer sale-or-return terms and we can not accept shop-soiled goods.
Please note - imitation jewellery will go off colour, especially metal based jewellery. Time for discolouration will depend on their use and the environment in which they are worn or stored. We are unable to credit you for goods that have discoloured
Useful points to note about web-ordering.
We have introduced a minimum order value of £50 (excl VAT). This has been done to prevent non-traders from ordering on the site. If you wish to leave an order part-finished or your PC goes offline, your order will be automatically saved. You can retrieve it by clicking the cart icon.
If you know the item numbers you wish to order, you can order simply and quickly by using the "Quick Order" button. Alternatively you can retrive previous orders by going into "My Account" and you can select items from these orders to add to your current order.
You can use the search box to find an item by its stock number or a combination of descriptive words. TIP! Keep words simple, don't use plurals and its easier if you use part-words e.g if you use the search word "ear" it will bring up earrings, ear-rings, ear hoops etc.
About the way we pack our goods
Most of our lines are packed in 12s. This is the best way for us to be able to offer assortments of colours or styles as 12 can be divided by 1,2,3,4,6 and 12. We pack more expensive lines and some lines which have a small or no assortment in 6s,4s, or 3s. This allows for a good selection without having to buy large quantities or spend large amounts.. The pack quantity of each line is printed in the description.
VAT
We will need to charge you VAT at the prevailing rate if you are trading in UK.
If you are in the EC and are registered for VAT in your country, we do not charge you VAT provided you can supply us with your registration number.
If you are in the EC but not registered for VAT, we will need to charge you VAT at the UK rate.
If you are outside the EC we do not charge VAT.
Other Ways to Order From Us
In our Showroom ...You are welcome to visit our showroom which is 5 minutes from Junction 23 on the M1 motorway. By appointment please.
In Person... If you are a volume buyer (minimum 6 Dozen per item and minmum order value £1000), we can arrange to meet you anywhere in the UK with a full set of samples.
Trade fairs We are exhibiting at the following trade fairs:
International Autumn Fair. NEC. Birmingham. UK. 4-7 Sept 2011 (incl) Hall 4 Stand L38/M39
International Spring Fair. NEC. Birmingham. UK. 5-9 Feb 2012 (incl). Hall 19. Stand F46