Click this link to view Testimonials
Orders received before 2.30 p.m. are normally despatched the same day. This is the rule rather than the exception. During very busy periods this may extend to the following day. Our couriers deliver next day in the UK mainland (Mon-Fri), and within 2 or 3 days for most other places. Please follow this link for overseas delivery times.
You will therefore receive your order within 2 days (UK)
If you need your order urgently, please mention this in the special instructions on your order, and we will make every effort to achieve this.
Should you wish to come and meet us and check our quality and packaging, we have a showroom which you are more than welcome to view. Please contact us to arrange an appointment ( 01509 501000).
Most customers use this website to place orders. Simply order the items you would like and then go through the “Create Account” procedure. If you place further orders, you simply log-in using your email address and password. If you cannot remember your password there is a simple link whereby we will send you an email which allows you to enter a new password.
To checkout you can pay via PayPal using a credit or debit card (you do not need to be a PayPal subscriber).
Delivery and Carriage
UK mainland orders over £150 (excl VAT) are delivered free. On all other orders we keep our charges to an absolute minimum.
To see our delivery charges to your country please click this link
We can normally deliver your order within a day or two. However our carriers only deliver Monday-Friday.
Please note that a signature is required for all deliveries and deliveries cannot be left without a signature.
We offer the following discounts which will be automatically applied during checkout.
£150 (excluding VAT) 10%
Our company policy is to have completely satisfied customers and we are very amenable regarding wrongly ordered, faulty or goods which you may wish to return. Please see our Returns Information for details.
Useful points to note about web-ordering
We have introduced a minimum order value of £25 (excl VAT). This has been put in place to prevent non-traders from ordering on the site.
If you wish to leave an order part-finished or your PC goes offline, your order will be automatically saved. You can retrieve it by clicking the cart icon.
You can retrieve previous orders by going into "My Account" and you can select items from these orders to add to your current order.
You can use the search box to find an item by its stock number or a combination of descriptive words. TIP! Keep words simple, don't use plurals and it’s easier if you use part-words. e.g. If you use the search word "ear" it will bring up earrings, ear-rings, ear hoops etc.
How Our Goods Are Packed
We only supply the trade so we pack our products in a way that we think the majority of our customers will like. You will find our pack quantities vary from 1 piece to 100 pieces. Most packs are 3, 4, 6 or 12. We decide on the quantity depending on the assortment of styles, the colour range, the price and other considerations. Our aim is to provide you with a pack quantity which you will be happy with. We don’t want you to have to buy more than you need or want. Of course, you can always order several packs – no problem!
We will need to charge you VAT at the prevailing rate if you are trading in UK.
If you are in the EC and are registered for VAT in your country, we do not charge you VAT provided you can supply us with your registration number.
If you are in the EC but not registered for VAT, we will need to charge you VAT at the UK rate.
If you are outside the EC we do not charge VAT.
Other Ways to Order From Us
In our warehouse ...You are welcome to visit our UK warehouse which is 5 minutes from Junction 23 on the M1 motorway. By appointment please.