Why Buy From Inca?

Friendly & Efficient Service

Customer service is our No 1 priority.  We take pride in our communication, products and services.  Please take a look at our online testimonials and also our Google reviews where we are rated 5 stars.  If you would like to leave us a review we would be ever grateful. 

Low Minimum Order Levels

Our minimum order value of £25 lets you order what you need, when you need it – even if it’s just a small top-up order.

Small Pack Quantities

We supply our goods in small pack quantities.  We want you to re-order - not be over stocked.  This also allows you to buy a larger range of products.

UK Carriage Paid & 10% Discount On Orders Over £150

We offer discounts on all orders over £150 before VAT.  Our discount structure then goes up dependant on order value.

Fast Delivery

We aim to dispatch all orders on the same day if ordered before midday, Monday - Friday.  All of our Hair Accessories and Gift packaging are in stock in UK to make supplying to you quick and easy. 

European orders which include the Republic of Ireland we will aim to pack and dispatch these same day if they are ordered before midday.  However, now we have to input much more information for customs and so we cannot guarantee this will always be possible.  See our shipping information for more detials.  

Returns

Any problems with our products or service, we are more than happy to help.  Please give us a call on 01509 501000 alternatively email us at sales@incauk.com.

For futher details see our Returns Policy.

Testing For EC Compliance

We test all of our products to make sure they are compliant with the EC legislation.  We have invested over £25,000 on our own in-house testing equipment.  We make sure all of our hair, fashion and party products are tested.  Currently a lot more trade websites are looking for test certificates, get in touch we will be able to handle this for you.

Large UK Stocks

All items available to order online are in stock, unless listed otherwise.  We hold large stocks and therefore supplying bulk and trade orders is no problem.

Working With Independent Traders

We work with independent retailers, wholesalers and importers.  We choose not to supply large retail groups and supermarkets so you won't find any of our products in those types of outlets.  Rest assured we are behind the small traders all over Europe and the wider World. 

Environmental Practices

We take environmental issues very seriously at Inca.  We have put recycling practices into place accross the whole company and try to reduce our waste where we can.  Our solar panels and green energy supply mean our heat generation and power is the best we could hope for currently.  We are working towards using better packaging and materials meaning they are less problematic for the environment.  To read out full policy please see here