Why Buy From Inca?
At its heart, INCA is the products we create. As well as building on our continuity ‘basics,’ we are always looking to what’s next. Constantly aware of shifting trends online and on the street to help us design exciting pieces that catch the customer’s eye. Our buyer’s backgrounds in the fashion industry and attention to detail ensures our collection is always fresh, dynamic and of the highest quality materials and production. Instead of following a seasonal launch calendar, we buy all year round, meaning we have inspiring releases all the time. To shop from our new designs and see what’s coming next, click here.
Our Low Minimum Orders
Our minimum order value of £25 lets you order what you need, when you need it – even if it’s just a small top-up purchase.
Small Pack Quantities
We supply our goods in packs ranging from single units on items, such as fascinators, to packs of 12 on packaging items. We try to keep the pack sizes low to allow you to build a broad range in your retail outlet.
Maximising sustainable behaviours is at the forefront of what we do. We are always working towards carbon neutrality, zero waste and more local and circular production. We know these are important to you and end users and something we feel genuinely passionate about. For more details on our approach to sustainability, click here.
Housed in our 2030 square metre, UK-based warehouse, all our items are available to order online and stocked in bigger volumes ready for supplying bulk and trade orders instantly. We aim to pack and despatch orders same day if ordered before midday. All of our hair accessories and gift packaging are stocked in the UK allowing quick delivery times when you need it. For more information on delivery, click here.
EC Compliance Testing
Every single one of our products is tested to the relevant EC legislation, we do not falter on this. REACH compliance for lead, nickel and cadmium is monitored as well as relevant EN71 testing on children’s items. We have our own in-house testing spectrometer that can tell us the make up of metals and form test certificates, which we can supply for every product you buy from us. Marketplace websites now require test certificates and ours are proven to do the job. For more information on how we test our pieces, click here.
Five Star Performance
We take pride in our customer service, it is the backbone of what we do here. Always at the end of the phone or email, we are more than happy to speak to you and help any way we can. Please take a look at our testimonials below and at our Google reviews where we are rated 5 stars. If you would also like to leave us a review, click here.
“Everything went super smoothly; the package arrived on time and I've not had any problems claiming back the tax etc. in Denmark.”
“I've been doing business with INCA for a long time and they have never let me down. They have very good products with the best possible price! Keep it up!
“Excellent service! I have used INCA many times and always a 5-star service and quality products. The only place where I order one day and receive it the next. Thank you to you and all of your staff.”
“Would just like to say how lovely and friendly the lady was that I just spoke to on the phone. Amazing customer service, which is few and far between these days. A pleasure to use this company, will recommend to everyone.”
“I am always very impressed with your company. My orders are always with me very quickly, your website is easy to use, and now having been in touch with you regarding a wrong order (my fault), you have been very prompt with your replies and communication. It is very much appreciated. Thanks.”
The Fimo Lady