Returns
If you are unhappy with your purchase, we are happy to refund you within seven days of delivery. We ask that you return them in the original packaging and in the same condition we supplied them. Please fill in our returns form and include this in your return parcel, you will find this at the bottom of this page.
We also offer a full refund or replacement on faulty or damaged goods within 28 days.
Shop Soiled Goods
Please note that we cannot accept responsibility for shop soiled or tarnished goods. Unfortunately plated metals can tarnish in certain environments, particularly where chemicals are used such as hairdressing salons. This is beyond our control.
Returns From Outside UK
If you have any problems with stock due to your own error, you are welcome to return the goods at your expense including the duty and tax charges. Unfortunately you will be charged delivery and tax again for any items that we resend to you.
Contact Us
If you have any problems with our products or
service, please let us know so we can put it right.
+44(0)1509 501000