Dispatch

- We aim to dispatch orders placed before 2pm the same day for UK orders.

- Our Couriers deliver next day within the UK Mainland (Monday – Friday)


DPD

We use DPD for the majority of our UK and Mainland Europe deliveries.    For all mainland UK deliveries we use a next day service and for all Scottish highlands and Irish deliveries a two day service.

Mainland Europe delivery times vary depending on your location and you can find these below under the heading 'European Delivery'.

DPD will email or text you on the morning of your delivery with a one hour delivery time slot.    This is a great service and our customers love it.   (To receive text messages you need to supply us with your mobile number within your account details).


UK Delivery

 Mainland UK excl Scottish Highlands:            Charge   Minimum order value
 Orders less than £150  (excl VAT)               -  -  -  -  -  -  -  -           £6 carriage.                    £25
 Orders of £150 or over (excl VAT)    This order value will also attract 10% discount       Free of charge.                   
 Despatched on DPD or UPS Next Working Day delivery service.    
 
 *Southern Ireland (Eire) , Northern Ireland, Scottish Highlands and offshore islands:
 Orders of £150 or less (excl VAT)               -  -  -  -  -  -  -  -         £15 carriage.                    £25
 Orders over £150 (excl VAT)            This order value will also attract 10% discount          £9 carriage.                  
  Delivery time approximately 2-3 days    

 

Never miss a delivery again !

If you have a smart phone or tablet you can now download the DPD app. This app allows you to manage your own deliveries at the touch of a button. You can now control several options within the app and make life easier for yourself :

Ship to shop :            You can choose to have your parcel delivered to a nearby shop and then collect at your convenience.
Set up a safe place :  Upload a photo of your safe place and the driver will leave it there for you.
Missed delivery:         If you missed your delivery you can notify DPD that you are now in and try to re arrange delivery.
Notifications :              Receive a notification 30 minutes before your delivery arrives.
Send a parcel:           You can even send your own parcels and arrange a collection using the app.


You can download the DPD app from here  

 

European Delivery

 Belgium, France, Germany, Luxembourg, Netherlands              Charge   Minimum order value
 All orders                                            -  -  -  -  -  -  -                              £15 carriage.                £25
 Delivery time approximately 2-3 days    
     
 Austria, Denmark
 All orders                                             -  -  -  -  -  -  -          £18 Carriage.                   £25
 Delivery time approximately 3-4 days    
     
 Czech Republic, Italy, Slovakia, Spain
 All orders                                             -  -  -  -  -  -  -              £24 carriage .                £25
 Delivery time approximately  4-5 days    
 
 Estonia, Finland, Hungary, Poland, Portugal, Sweden, Slovenia
 All orders                                           -  -  -  -  -  -  -          £29 carriage.                   £25
 Delivery time approximately 5-6 days    
     
 Bosnia-Herzegovina, Bulgaria, Croatia, Greece, Latvia, Lithuania, Montenegro, Romania.
 All orders                                           -  -  -  -  -  -           £39 carriage.                £25
 Delivery time approximately 8-9 days    
     

 

Rest of World Delivery

 Rest of the World             Charge   Minimum order value

 All orders. We will need to pack your order and agree carriage costs with you before shipment.

                                        (This order value will also attract 10% discount)

Carriage to be agreed                  £150
          We will advise you of the best shipping quotation before shipping.    

 

We use a courier comparison database which compares all the carriers to your region,  providing us with the most competitive rate possible.  We then pass these savings on to our customers.  

 

Importing from within the European Union 

Please note:  orders shipped outside the European Union may be subject to local taxes, import duties and/or custom charges, which are applied once a shipment reaches your country.    Inca Jewellery Ltd cannot accept responsibility for any charges which are applied outside the EC.    Customs procedures vary from country to country and we suggest that you contact your local customs office for further information. 

Goods which are being shipped between countries may be delayed or inspected by customs authorities.    We have no control over these situations and can therefore not accept any liability for any unforeseen consequences.  

 

EC Countries VAT
Please note – if you do not have a valid VAT number we are obliged to charge VAT at the UK rate