- We aim to dispatch orders placed before 12pm the same day for UK orders. (This may vary during busy periods.)
- Our Couriers deliver next day within the UK Mainland (Monday – Friday)
We use DPD for the majority of our UK and Mainland Europe deliveries. For all mainland UK deliveries we use a next day service and for all Scottish highlands and Irish deliveries a two day service.
Mainland Europe delivery times vary depending on your location and you can find these below under the heading 'European Delivery'.
DPD will email or text you on the morning of your delivery with a one hour delivery time slot. This is a great service and our customers love it. (To receive text messages you need to supply us with your mobile number within your account details).
|Mainland UK excl Scottish Highlands:||Charge||Minimum order value|
|Orders less than £150 (excl VAT) - - - - - - - -||£6 carriage.||£25|
|Orders of £150 or over (excl VAT) This order value will also attract 10% discount||Free of charge.|
|Despatched on DPD or UPS Next Working Day delivery service.|
|*Southern Ireland (Eire) , Northern Ireland, Scottish Highlands and offshore islands:|
|Orders of £150 or less (excl VAT) - - - - - - - -||£15 carriage.||£25|
|Orders over £150 (excl VAT) This order value will also attract 10% discount||£9 carriage.|
|Delivery time approximately 2-3 days|
Never miss a delivery again !
If you have a smart phone or tablet you can now download the DPD app. This app allows you to manage your own deliveries at the touch of a button. You can now control several options within the app and make life easier for yourself :
Ship to shop : You can choose to have your parcel delivered to a nearby shop and then collect at your convenience.
Set up a safe place : Upload a photo of your safe place and the driver will leave it there for you.
Missed delivery: If you missed your delivery you can notify DPD that you are now in and try to re arrange delivery.
Notifications : Receive a notification 30 minutes before your delivery arrives.
Send a parcel: You can even send your own parcels and arrange a collection using the app.
You can download the DPD app from here
|Belgium, France, Germany, Luxembourg, Netherlands||Charge||Minimum order value|
|All orders - - - - - - -||£15 carriage.||£25|
|Delivery time approximately 2-3 days|
|All orders - - - - - - -||£18 Carriage.||£25|
|Delivery time approximately 3-4 days|
|Czech Republic, Italy, Slovakia, Spain|
|All orders - - - - - - -||£24 carriage .||£25|
|Delivery time approximately 4-5 days|
|Estonia, Finland, Hungary, Poland, Portugal, Sweden, Slovenia|
|All orders - - - - - - -||£29 carriage.||£25|
|Delivery time approximately 5-6 days|
|Bosnia-Herzegovina, Bulgaria, Croatia, Greece, Latvia, Lithuania, Montenegro, Romania.|
|All orders - - - - - -||£39 carriage.||£25|
|Delivery time approximately 8-9 days|
Rest of World Delivery
|Rest of the World||Charge||Minimum order value|
All orders. We will need to pack your order and agree carriage costs with you before shipment.
(This order value will also attract 10% discount)
|Carriage to be agreed||£150|
|We will advise you of the best shipping quotation before shipping.|
We use a courier comparison database which compares all the carriers to your region, providing us with the most competitive rate possible. We then pass these savings on to our customers.
Importing from within the European Union
Please note: orders shipped outside the European Union may be subject to local taxes, import duties and/or custom charges, which are applied once a shipment reaches your country. Inca Jewellery Ltd cannot accept responsibility for any charges which are applied outside the EC. Customs procedures vary from country to country and we suggest that you contact your local customs office for further information.
Goods which are being shipped between countries may be delayed or inspected by customs authorities. We have no control over these situations and can therefore not accept any liability for any unforeseen consequences.
EC Countries VAT
Please note – if you do not have a valid VAT number we are obliged to charge VAT at the UK rate